Frequently Asked Questions
We source our products and "blank" garments from multiple domestic and international vendors and suppliers. Since we purchase from multiple vendors and suppliers, each product will have its own source of origin labeled with an attached product tag showing the source of where the original product was made/manufactured. The original un-printed/embroidered blank garments are sourced from international and domestic suppliers. To find out more about the requirements for products to be labeled as "Made in the USA" please reference the FTC guidelines here: https://www.ftc.gov/business-guidance/resources/complying-made-usa-standard#qualified
Please contact our support team at support@survivorapparelstore.com You will need to ship your product back to us, once received, then we will ship the item that wish to exchange. The item must be in unused and new condition, in it's original packaging.
for Drinkware it must be in it's original packaging, unused. We do not accept exchanges for any worn or washed items, or special order, or used drinkware item.
For Refund related questions, Please contact our support team at support@survivorapparelstore.com Once you receive your items, you have 7 days from the delivery date to evaluate your purchase. If you are not satisfied with your items, we will have you ship the items back to us. Once we receive your items, if they are still in new/unused condition, we will issue you a refund. For more information about our refund policy, please click here.